/* UGOOD - ugoodreachout.com preview
   Palette sampled from the UGOOD logo: warm ink, pulse red, cream. */
:root{
  --ink:#160f0a;
  --ink-2:#1e130b;
  --ink-3:#271609;
  --cream:#ece3d0;
  --cream-dim:rgba(236,227,208,.66);
  --cream-faint:rgba(236,227,208,.42);
  --line:rgba(236,227,208,.14);
  --line-soft:rgba(236,227,208,.08);
  --pulse:#e63a2e;
  --pulse-deep:#a60d01;
  --pulse-soft:rgba(230,58,46,.14);
  --ok:#8faf6d;
  --ok-soft:rgba(143,175,109,.16);
  --warn:#d9a441;
  --warn-soft:rgba(217,164,65,.16);
  --track:.18em;
  --track-ui:.08em;
  --font-display:'Syncopate','DM Sans',sans-serif;
  --font-body:'DM Sans','Lato',sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
body{
  background:var(--ink);
  color:var(--cream);
  font-family:var(--font-body);
  font-size:1.02rem;
  line-height:1.65;
  -webkit-font-smoothing:antialiased;
}
img{max-width:100%;display:block}
a{color:var(--cream);text-decoration:none}
p a,li a{border-bottom:1px solid var(--line);padding-bottom:1px}
p a:hover,li a:hover{border-color:var(--pulse)}
.wrap{max-width:1180px;margin:0 auto;padding:0 clamp(1.25rem,4vw,2.5rem)}
.skip{position:absolute;left:-999px;top:0;background:var(--pulse);color:#fff;padding:.5rem 1rem;z-index:99}
.skip:focus{left:0}

/* ---------- type ---------- */
h1,h2,h3{font-weight:400}
.display{
  font-family:var(--font-display);
  text-transform:uppercase;
  letter-spacing:var(--track);
  line-height:1.28;
  font-weight:400;
}
h1.display{font-size:clamp(1.5rem,3.6vw,2.7rem)}
h2.display{font-size:clamp(1.1rem,2.2vw,1.6rem)}
.kicker{
  font-family:var(--font-display);
  font-size:.68rem;
  letter-spacing:var(--track);
  text-transform:uppercase;
  color:var(--pulse);
  display:block;
  margin-bottom:1.1rem;
  font-weight:400;
}
.lede{font-size:clamp(1.05rem,1.5vw,1.22rem);color:var(--cream-dim);line-height:1.7}
.quiet{color:var(--cream-dim)}
.faint{color:var(--cream-faint);font-size:.9rem}

/* ---------- buttons: one fill + one ghost ---------- */
.btn{
  display:inline-block;
  font-family:var(--font-body);
  font-size:.74rem;
  letter-spacing:var(--track-ui);
  text-transform:uppercase;
  font-weight:500;
  padding:.85rem 1.7rem;
  border:1px solid var(--pulse);
  background:var(--pulse);
  color:#fff;
  cursor:pointer;
  transition:background .18s,border-color .18s,color .18s;
}
.btn:hover{background:var(--pulse-deep);border-color:var(--pulse-deep)}
.btn-ghost{background:transparent;border-color:var(--line);color:var(--cream)}
.btn-ghost:hover{background:transparent;border-color:var(--cream);color:var(--cream)}
.btn-sm{padding:.5rem 1rem;font-size:.68rem}
.btn[disabled]{opacity:.5;cursor:default}

/* ---------- header ---------- */
.site-head{
  position:sticky;top:0;z-index:60;
  background:rgba(22,15,10,.94);
  backdrop-filter:blur(8px);
  border-bottom:1px solid var(--line-soft);
}
.head-inner{display:flex;align-items:center;gap:2rem;height:74px}
.brand{display:flex;align-items:center;gap:.7rem;flex-shrink:0}
.brand img{height:44px;width:44px}
.brand-name{font-family:var(--font-display);letter-spacing:var(--track);font-size:.82rem;text-transform:uppercase}
.nav{margin-left:auto}
.nav-list{list-style:none;display:flex;align-items:center;gap:1.6rem}
.nav-list>li>a,.nav-toggle{
  font-size:.74rem;letter-spacing:var(--track-ui);text-transform:uppercase;
  color:var(--cream-dim);background:none;border:0;cursor:pointer;
  font-family:var(--font-body);font-weight:500;padding:.4rem 0;
}
.nav-list>li>a:hover,.nav-toggle:hover,.nav-list>li>a[aria-current]{color:var(--cream)}
.has-sub{position:relative}
.sub{
  list-style:none;position:absolute;top:100%;right:0;min-width:230px;
  background:var(--ink-2);border:1px solid var(--line);
  padding:.5rem 0;display:none;z-index:70;
}
.has-sub.open .sub,.has-sub:hover .sub{display:block}
.sub a{display:block;padding:.55rem 1.2rem;font-size:.78rem;color:var(--cream-dim)}
.sub a:hover{color:var(--cream);background:var(--ink-3)}
.sub .sub-note{padding:.45rem 1.2rem .25rem;font-size:.62rem;letter-spacing:var(--track-ui);text-transform:uppercase;color:var(--cream-faint)}
.head-cta{display:flex;gap:.8rem;align-items:center}
.menu-btn{display:none;background:none;border:1px solid var(--line);color:var(--cream);padding:.45rem .7rem;font-size:.72rem;letter-spacing:var(--track-ui);text-transform:uppercase;cursor:pointer;font-family:var(--font-body)}

/* ---------- hero ---------- */
.hero{position:relative;min-height:82vh;display:flex;align-items:flex-end;overflow:hidden}
.hero-img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;object-position:center}
.hero-veil{position:absolute;inset:0;background:linear-gradient(180deg,rgba(22,15,10,.42) 0%,rgba(22,15,10,.28) 45%,rgba(22,15,10,.92) 100%)}
.hero-body{position:relative;z-index:2;padding:5.5rem 0 4.5rem;max-width:820px}
.hero-body .lede{max-width:34em;margin:1.4rem 0 2.2rem}
.hero-cta{display:flex;gap:1rem;flex-wrap:wrap}

/* pulse hairline divider, from the UGOOD logo motif */
.pulse-line{display:block;width:100%;height:28px;color:var(--pulse-deep)}
.pulse-line svg{display:block;width:100%;height:100%}

/* ---------- sections ---------- */
.section{padding:clamp(3.5rem,8vw,6.5rem) 0}
.section-line{border-top:1px solid var(--line-soft)}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:clamp(2rem,5vw,4.5rem);align-items:center}
.two-col .col-text>p{margin-bottom:1.1rem;color:var(--cream-dim)}
.two-col .col-text>p strong{color:var(--cream);font-weight:500}
figure.photo{margin:0}
figure.photo img{width:100%;height:auto}
figure.photo figcaption{font-size:.78rem;color:var(--cream-faint);padding-top:.7rem;letter-spacing:.02em}
.img-zoom{overflow:hidden}
.img-zoom img{transition:transform .8s ease}
.img-zoom:hover img{transform:scale(1.035)}

.claims-line{
  text-align:center;font-family:var(--font-display);font-size:.72rem;
  letter-spacing:var(--track);text-transform:uppercase;color:var(--cream-dim);
  padding:2.1rem 1rem;border-top:1px solid var(--line-soft);border-bottom:1px solid var(--line-soft);
}

/* steps (how the pulse works) */
.steps{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:2.5rem;margin-top:3rem}
.step h3{font-size:.8rem;font-family:var(--font-display);letter-spacing:var(--track);text-transform:uppercase;margin-bottom:.8rem;color:var(--cream)}
.step p{color:var(--cream-dim);font-size:.95rem}
.step .step-tier{color:var(--pulse);font-size:.68rem;letter-spacing:var(--track-ui);text-transform:uppercase;display:block;margin-bottom:.5rem}

/* plans */
.plans{display:grid;grid-template-columns:1fr 1fr;gap:2.5rem;margin-top:3rem}
.plan{border:1px solid var(--line);padding:2.4rem 2.2rem;display:flex;flex-direction:column}
.plan h3{font-family:var(--font-display);font-size:.95rem;letter-spacing:var(--track);text-transform:uppercase;margin-bottom:.4rem}
.plan .price{font-size:1.9rem;font-weight:300;margin:.8rem 0 .2rem}
.plan .price small{font-size:.85rem;color:var(--cream-dim);font-weight:400}
.plan .annual{color:var(--cream-dim);font-size:.92rem;margin-bottom:1.4rem}
.plan p{color:var(--cream-dim);font-size:.95rem;margin-bottom:1rem}
.plan ul{list-style:none;margin:0 0 1.6rem}
.plan ul li{padding:.5rem 0;border-top:1px solid var(--line-soft);font-size:.94rem;color:var(--cream-dim)}
.plan ul li strong{color:var(--cream);font-weight:500}
.plan .plan-cta{margin-top:auto;display:flex;gap:.8rem;flex-wrap:wrap}

/* band with photo */
.band{position:relative;overflow:hidden}
.band-img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.band-veil{position:absolute;inset:0;background:linear-gradient(90deg,rgba(22,15,10,.93) 0%,rgba(22,15,10,.72) 55%,rgba(22,15,10,.38) 100%)}
.band-body{position:relative;z-index:2;padding:clamp(4rem,9vw,7rem) 0;max-width:640px}
.band-body p{color:var(--cream-dim);margin:1.2rem 0}

/* ---------- forms ---------- */
.field{margin-bottom:1.15rem}
.field label{display:block;font-size:.7rem;letter-spacing:var(--track-ui);text-transform:uppercase;color:var(--cream-dim);margin-bottom:.45rem;font-weight:400}
.field input,.field select,.field textarea{
  width:100%;background:var(--ink-2);border:1px solid var(--line);color:var(--cream);
  padding:.75rem .9rem;font-family:var(--font-body);font-size:.95rem;
}
.field input:focus,.field select:focus,.field textarea:focus{outline:none;border-color:var(--cream-dim)}
.field select{appearance:none;background-image:linear-gradient(45deg,transparent 50%,var(--cream-dim) 50%),linear-gradient(135deg,var(--cream-dim) 50%,transparent 50%);background-position:calc(100% - 18px) 50%,calc(100% - 13px) 50%;background-size:5px 5px;background-repeat:no-repeat}
.form-note{font-size:.82rem;color:var(--cream-faint);margin-top:1rem}
.form-success{border:1px solid var(--ok);background:var(--ok-soft);padding:1.1rem 1.3rem;font-size:.95rem;display:none}
.form-success.show{display:block}

/* ---------- auth pages ---------- */
.auth{min-height:calc(100vh - 74px);display:grid;grid-template-columns:1fr 1fr}
.auth-visual{position:relative;overflow:hidden;background:var(--ink-2)}
.auth-visual img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;opacity:.9}
.auth-panel{display:flex;align-items:center;justify-content:center;padding:3rem 2rem}
.auth-card{width:100%;max-width:400px}
.auth-card h1{font-family:var(--font-display);font-size:1.05rem;letter-spacing:var(--track);text-transform:uppercase;margin-bottom:.6rem}
.auth-card .quiet{margin-bottom:2rem;font-size:.95rem}
.auth-links{display:flex;justify-content:space-between;margin-top:1.3rem;font-size:.85rem}
.auth-links a{color:var(--cream-dim);border-bottom:1px solid var(--line)}
.auth-links a:hover{color:var(--cream)}
.demo-note{margin-top:2.2rem;border-top:1px solid var(--line-soft);padding-top:1.1rem;font-size:.8rem;color:var(--cream-faint)}

/* ---------- app shell (portal + admin) ---------- */
.app-body{background:var(--ink)}
.app-shell{display:grid;grid-template-columns:230px 1fr;min-height:calc(100vh - 74px)}
.app-rail{border-right:1px solid var(--line-soft);padding:2rem 0}
.app-rail nav{position:sticky;top:96px}
.rail-label{font-size:.62rem;letter-spacing:var(--track);text-transform:uppercase;color:var(--cream-faint);padding:0 1.6rem;margin-bottom:.8rem;font-family:var(--font-display)}
.rail-link{display:block;padding:.65rem 1.6rem;font-size:.86rem;color:var(--cream-dim);border-left:2px solid transparent;background:none;border-top:0;border-right:0;border-bottom:0;width:100%;text-align:left;cursor:pointer;font-family:var(--font-body)}
.rail-link:hover{color:var(--cream)}
.rail-link.active{color:var(--cream);border-left-color:var(--pulse);background:var(--ink-2)}
.rail-foot{padding:2rem 1.6rem 0;font-size:.78rem;color:var(--cream-faint)}
.rail-foot a{color:var(--cream-dim);border-bottom:1px solid var(--line)}
.app-main{padding:2.4rem clamp(1.4rem,3.5vw,3rem);min-width:0}
.app-view{display:none}
.app-view.active{display:block}
.app-title{display:flex;align-items:baseline;justify-content:space-between;gap:1rem;flex-wrap:wrap;margin-bottom:1.8rem}
.app-title h1{font-family:var(--font-display);font-size:1rem;letter-spacing:var(--track);text-transform:uppercase}
.app-title .faint{font-size:.82rem}

/* cards + panels */
.panel{border:1px solid var(--line);background:var(--ink-2);padding:1.6rem;margin-bottom:1.6rem}
.panel h2{font-size:.78rem;font-family:var(--font-display);letter-spacing:var(--track);text-transform:uppercase;margin-bottom:1.2rem;color:var(--cream)}
.panel-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:1.6rem}
.panel-grid .panel{margin-bottom:0}
.kv{display:flex;justify-content:space-between;gap:1rem;padding:.6rem 0;border-top:1px solid var(--line-soft);font-size:.92rem}
.kv:first-of-type{border-top:0}
.kv .k{color:var(--cream-dim)}
.kv .v{text-align:right}

/* stats row */
.stat-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:1px;background:var(--line-soft);border:1px solid var(--line-soft);margin-bottom:1.8rem}
.stat{background:var(--ink-2);padding:1.1rem 1.3rem}
.stat .n{font-size:1.7rem;font-weight:300;line-height:1.2}
.stat .l{font-size:.68rem;letter-spacing:var(--track-ui);text-transform:uppercase;color:var(--cream-dim);margin-top:.2rem}

/* tables */
.tbl-wrap{overflow-x:auto;border:1px solid var(--line)}
table.tbl{width:100%;border-collapse:collapse;font-size:.88rem;min-width:640px}
.tbl th{font-size:.65rem;letter-spacing:var(--track-ui);text-transform:uppercase;color:var(--cream-dim);font-weight:500;text-align:left;padding:.75rem .9rem;border-bottom:1px solid var(--line);background:var(--ink-2);white-space:nowrap}
.tbl td{padding:.8rem .9rem;border-bottom:1px solid var(--line-soft);vertical-align:middle}
.tbl tr:last-child td{border-bottom:0}
.tbl tr:hover td{background:var(--ink-2)}
.tbl .t-actions{white-space:nowrap;text-align:right}
.tbl .t-name{font-weight:500;color:var(--cream)}
.tbl .t-sub{font-size:.78rem;color:var(--cream-faint)}

/* badges */
.badge{display:inline-block;font-size:.66rem;letter-spacing:var(--track-ui);text-transform:uppercase;padding:.28rem .6rem;border:1px solid;white-space:nowrap}
.badge-active{color:var(--ok);border-color:var(--ok);background:var(--ok-soft)}
.badge-paused{color:var(--warn);border-color:var(--warn);background:var(--warn-soft)}
.badge-inactive{color:var(--cream-dim);border-color:var(--line);background:transparent}
.badge-cancelled{color:#e08a82;border-color:#e08a82;background:var(--pulse-soft)}
.badge-crisis{color:#fff;border-color:var(--pulse);background:var(--pulse)}
.badge-ok{color:var(--ok);border-color:var(--ok);background:var(--ok-soft)}
.badge-missed{color:var(--warn);border-color:var(--warn);background:var(--warn-soft)}
.badge-esc{color:#e08a82;border-color:#e08a82;background:var(--pulse-soft)}
.badge-pending{color:var(--cream-dim);border-color:var(--line);background:transparent}
.badge-paid{color:var(--ok);border-color:var(--ok);background:var(--ok-soft)}
.badge-pastdue{color:var(--warn);border-color:var(--warn);background:var(--warn-soft)}

/* crisis banner */
.crisis-banner{
  border:1px solid var(--pulse);background:var(--pulse-soft);
  padding:1.2rem 1.4rem;margin-bottom:1.8rem;
}
.crisis-banner h2{font-family:var(--font-display);font-size:.78rem;letter-spacing:var(--track);text-transform:uppercase;color:var(--pulse);margin-bottom:.5rem}
.crisis-banner p{font-size:.92rem;color:var(--cream)}
.crisis-banner .crisis-links{margin-top:.7rem;display:flex;gap:1rem;flex-wrap:wrap}

/* tier chain */
.tier-chain{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1px;background:var(--line-soft);border:1px solid var(--line-soft)}
.tier{background:var(--ink-2);padding:1.2rem 1.3rem}
.tier .tier-name{font-family:var(--font-display);font-size:.7rem;letter-spacing:var(--track);text-transform:uppercase;color:var(--pulse);margin-bottom:.5rem}
.tier .tier-person{font-weight:500}
.tier .tier-meta{font-size:.8rem;color:var(--cream-dim);margin:.2rem 0 .7rem}

/* buddy list */
.buddy{display:flex;align-items:center;gap:1rem;padding:1rem 0;border-top:1px solid var(--line-soft);flex-wrap:wrap}
.buddy:first-of-type{border-top:0}
.buddy .b-info{flex:1;min-width:180px}
.buddy .b-name{font-weight:500}
.buddy .b-meta{font-size:.8rem;color:var(--cream-dim)}
.buddy .b-actions{display:flex;gap:.6rem;align-items:center}

/* schedule picker */
.day-picker{display:flex;gap:.5rem;flex-wrap:wrap}
.day-btn{width:44px;height:44px;border:1px solid var(--line);background:transparent;color:var(--cream-dim);font-family:var(--font-body);font-size:.78rem;cursor:pointer}
.day-btn.on{border-color:var(--pulse);color:var(--cream);background:var(--pulse-soft)}

/* filter bar */
.filter-bar{display:flex;gap:.9rem;margin-bottom:1.4rem;flex-wrap:wrap;align-items:center}
.filter-bar input[type=search]{background:var(--ink-2);border:1px solid var(--line);color:var(--cream);padding:.6rem .9rem;font-size:.88rem;font-family:var(--font-body);min-width:220px}
.filter-bar input[type=search]:focus{outline:none;border-color:var(--cream-dim)}
.chip{background:transparent;border:1px solid var(--line);color:var(--cream-dim);font-size:.7rem;letter-spacing:var(--track-ui);text-transform:uppercase;padding:.5rem .9rem;cursor:pointer;font-family:var(--font-body)}
.chip.on{border-color:var(--pulse);color:var(--cream);background:var(--pulse-soft)}

/* toast */
.toast{
  position:fixed;bottom:1.6rem;left:50%;transform:translateX(-50%) translateY(20px);
  background:var(--ink-3);border:1px solid var(--ok);color:var(--cream);
  padding:.85rem 1.4rem;font-size:.88rem;opacity:0;pointer-events:none;
  transition:opacity .25s,transform .25s;z-index:120;max-width:92vw;text-align:center;
}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}

/* modal */
.modal-veil{position:fixed;inset:0;background:rgba(10,6,3,.72);display:none;align-items:center;justify-content:center;z-index:110;padding:1.2rem}
.modal-veil.show{display:flex}
.modal{background:var(--ink-2);border:1px solid var(--line);max-width:460px;width:100%;padding:2rem;max-height:88vh;overflow:auto}
.modal h3{font-family:var(--font-display);font-size:.82rem;letter-spacing:var(--track);text-transform:uppercase;margin-bottom:1.4rem}
.modal .modal-actions{display:flex;gap:.8rem;justify-content:flex-end;margin-top:1.6rem}

/* escalation timeline */
.timeline{list-style:none;margin:.4rem 0 0}
.timeline li{position:relative;padding:0 0 1.3rem 1.6rem;border-left:1px solid var(--line);margin-left:.4rem}
.timeline li:last-child{padding-bottom:.2rem}
.timeline li::before{content:"";position:absolute;left:-4px;top:.45em;width:7px;height:7px;background:var(--pulse);border-radius:50%}
.timeline .tl-time{font-size:.72rem;letter-spacing:var(--track-ui);text-transform:uppercase;color:var(--cream-faint);display:block}
.timeline .tl-text{font-size:.9rem;color:var(--cream-dim)}
.timeline .tl-text strong{color:var(--cream);font-weight:500}

/* ---------- footer ---------- */
.site-foot{border-top:1px solid var(--line-soft);padding:3.2rem 0 2.6rem;margin-top:0}
.foot-grid{display:grid;grid-template-columns:2fr 1fr 1fr;gap:2.5rem}
.foot-brand img{height:52px;width:52px;margin-bottom:1rem}
.foot-brand p{font-size:.88rem;color:var(--cream-dim);max-width:30em}
.foot-col h4{font-size:.66rem;font-family:var(--font-display);letter-spacing:var(--track);text-transform:uppercase;color:var(--cream-dim);margin-bottom:1rem;font-weight:400}
.foot-col ul{list-style:none}
.foot-col li{margin-bottom:.55rem}
.foot-col a{font-size:.9rem;color:var(--cream-dim)}
.foot-col a:hover{color:var(--cream)}
.foot-base{border-top:1px solid var(--line-soft);margin-top:2.6rem;padding-top:1.6rem;display:flex;justify-content:space-between;gap:1rem;flex-wrap:wrap;font-size:.8rem;color:var(--cream-faint)}

/* privacy page prose */
.prose{max-width:760px}
.prose h2{font-size:.85rem;font-family:var(--font-display);letter-spacing:var(--track);text-transform:uppercase;margin:2.4rem 0 1rem}
.prose p,.prose li{color:var(--cream-dim);margin-bottom:.9rem;font-size:.95rem}
.prose ul{margin:0 0 1rem 1.2rem}

/* reveal */
.reveal{opacity:0;transform:translateY(18px);transition:opacity .7s ease,transform .7s ease}
.reveal.in{opacity:1;transform:none}
@media (prefers-reduced-motion:reduce){.reveal{opacity:1;transform:none;transition:none}}

/* ---------- responsive ---------- */
@media (max-width:980px){
  .two-col{grid-template-columns:1fr}
  .plans{grid-template-columns:1fr}
  .auth{grid-template-columns:1fr}
  .auth-visual{display:none}
  .foot-grid{grid-template-columns:1fr 1fr}
}
@media (max-width:860px){
  .menu-btn{display:block;margin-left:auto}
  .nav{position:fixed;top:74px;left:0;right:0;bottom:0;background:var(--ink);border-top:1px solid var(--line);display:none;overflow:auto;margin-left:0}
  .nav.open{display:block}
  .nav-list{flex-direction:column;align-items:stretch;gap:0;padding:1rem 0}
  .nav-list>li{border-bottom:1px solid var(--line-soft)}
  .nav-list>li>a,.nav-toggle{display:block;width:100%;text-align:left;padding:1rem 1.6rem;font-size:.85rem}
  .sub{position:static;border:0;background:var(--ink-2);display:none;min-width:0}
  .has-sub:hover .sub{display:none}
  .has-sub.open .sub{display:block}
  .head-cta{display:none}
  .app-shell{grid-template-columns:1fr}
  .app-rail{border-right:0;border-bottom:1px solid var(--line-soft);padding:0;min-width:0;max-width:100vw}
  .app-rail nav{position:static;display:flex;overflow-x:auto;gap:0}
  .head-label{display:none}
  .rail-label,.rail-foot{display:none}
  .rail-link{white-space:nowrap;border-left:0;border-bottom:2px solid transparent;padding:.9rem 1.1rem;width:auto}
  .rail-link.active{border-left:0;border-bottom-color:var(--pulse)}
}
@media (max-width:560px){
  .foot-grid{grid-template-columns:1fr}
  .hero{min-height:72vh}
  .stat-row{grid-template-columns:1fr 1fr}
}